Twilio
Gmail

Twilio and Gmail Integration

Connecting Twilio with Gmail helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Twilio and Gmail, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Transcript Created
Emit new event when a new call transcript is created
New Incoming SMS (Instant)
Emit new event every time an SMS is sent to the phone number set
New Call (Instant)
Emit new event each time a call to the phone number is completed
New Recording
Emit new event when a new call recording is created
New Phone Number
Emit new event when you add a new phone number to your account
Update Signature for Primary Email Address
Update the signature for the primary email address
Update Signature for Email in Organization
Update the signature for a specific email address in an organization
Send Email
Send an email from your Google Workspace email account
Remove Label from Email
Remove label(s) from an email message
List Labels
List all the existing labels in the connected account
Download Attachment
Download an attachment by attachmentId to the /tmp directory
Find Email
Find an email using Google's Search Engine
Archive Email
Archive an email message
Create Label
Create a new label in the connected account

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Twilio and Gmail?

Pairing Twilio with Gmail gives teams a unified flow where sms meet emails without manual copy paste. Configure only the events and fields you care about so the sync is fast, relevant, and easy to audit. That means fewer gaps, quicker handoffs, and a shared source of truth for daily operations. For example, SMS alerts from targeted emails Email notifications for SMS messages

Connect
Twilio
and
Gmail
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use Twilio with Gmail?

A straightforward win is Email notifications for phone calls. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event when a new call transcript is created and then perform Create Label in Gmail?

Yes, you can set up a workflow so that when trigger new event when a new call transcript is created, Ayudo carries out Create Label in Gmail. You control filters and field mappings so only the right events trigger the action.

Can we start from Gmail and drive Delete Message in Twilio?

Absolutely. When trigger new event when an email matching the search criteria is received, Ayudo can run Delete Message in Twilio so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

Is the sync one way or two way between Twilio and Gmail?

Setup is guided and code free and you can define field mappings, filters, and schedules. You also control who can create or approve workflows so the process stays governed.

What problems does connecting Twilio and Gmail actually solve?

Bringing the two apps together removes manual updates and missing context so your team can move faster. Ayudo keeps critical records aligned and cuts down on app switching which improves response times, data quality, and accountability.

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