Twilio
HubSpot

Twilio and HubSpot Integration

Connecting Twilio with HubSpot helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between Twilio and HubSpot, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Transcript Created
Emit new event when a new call transcript is created
New Incoming SMS (Instant)
Emit new event every time an SMS is sent to the phone number set
New Call (Instant)
Emit new event each time a call to the phone number is completed
New Recording
Emit new event when a new call recording is created
New Phone Number
Emit new event when you add a new phone number to your account
Get Associated Meetings
Retrieves meetings associated with a specific object with optional time filtering. See the documentation
Get Company
Gets a company. See the documentation
Get Contact
Gets a contact. See the documentation
Enroll Contact Into Workflow
Add a contact to a workflow. Only available for certain accounts. See the documentation
Create Task
Create a new task. See the documentation
Create Ticket
Create a ticket in Hubspot. See the documentation
Create or Update Contact
Create or update a contact in Hubspot. See the documentation
Create Lead
Create a lead in Hubspot. See the documentation
Create Meeting
Creates a new meeting with optional associations. See the documentation

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Twilio and HubSpot?

Pairing Twilio with HubSpot gives teams a unified flow where sms meet contacts without manual copy paste. Field mapping, conditional rules, and two way options help you control how data flows and who is notified. Your agents spend time solving problems instead of stitching tools together, and your data stays consistent. For example, Generate CRM leads from SMS SMS alerts for form submissions

Connect
Twilio
and
HubSpot
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use Twilio with HubSpot?

A straightforward win is SMS alerts for form submissions. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event each time a call to the phone number is completed and then perform Create Ticket in HubSpot?

Yes, you can set up a workflow so that when trigger new event each time a call to the phone number is completed, Ayudo carries out Create Ticket in HubSpot. You control filters and field mappings so only the right events trigger the action.

Can we start from HubSpot and drive List Transcripts in Twilio?

Absolutely. When trigger new event each time a CRM Object of the specified object type is updated., Ayudo can run List Transcripts in Twilio so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

Can we control which fields sync between Twilio and HubSpot?

You can configure one way or two way sync, set field mappings, and add rules to include or exclude records by status, priority, or labels so the data stays relevant and clean.

What problems does connecting Twilio and HubSpot actually solve?

It creates one connected workflow instead of separate silos which means fewer delays and cleaner reporting. Ayudo keeps information consistent across tools so decisions are made with confidence.

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