Twilio
Shopify (OAuth)

Twilio and Shopify (Oauth) Integration

Seamlessly connect Twilio with Shopify using OAuth for secure, real-time communication and enhanced customer engagement.

Explore Triggers and Actions

New Transcript Created
Emit new event when a new call transcript is created
New Incoming SMS (Instant)
Emit new event every time an SMS is sent to the phone number set
New Call (Instant)
Emit new event each time a call to the phone number is completed
New Recording
Emit new event when a new call recording is created
New Phone Number
Emit new event when you add a new phone number to your account
Create Smart Collection
Creates a smart collection
Create Product Variant
Create a new product variant
Create Product
Create a new product
Create Page
Create a new page
Create Metaobject
Creates a metaobject
Create Custom Collection
Create a new custom collection
Create Blog
Create a new blog
Create Metafield
Creates a metafield belonging to a resource
Create Article
Create a new blog article

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Twilio and Shopify (Oauth)?

Our Twilio-Shopify OAuth integration enables merchants to effortlessly link their Shopify stores with Twilio’s powerful communication platform. By leveraging OAuth authentication, this integration ensures secure access and smooth data exchange, allowing you to automate SMS notifications, manage customer interactions, and boost sales with personalized messaging—all without compromising security or user experience.

Connect
Twilio
and
Shopify (OAuth)
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is the Twilio-Shopify OAuth integration?

It is a secure connection between your Shopify store and Twilio’s communication services using OAuth authentication, enabling automated messaging and real-time customer engagement directly from your store.

How does OAuth improve the integration?

OAuth provides a secure authorization method that allows your Shopify store to access Twilio’s services without sharing sensitive login credentials, ensuring data privacy and enhanced security.

What types of messages can I send using this integration?

You can send order confirmations, shipping updates, promotional campaigns, and customer support messages via SMS or voice calls powered by Twilio.

Is technical expertise required to set up the integration?

No, the integration is designed for easy setup with guided OAuth authentication steps, making it accessible even if you have limited technical knowledge.

Can I customize the messaging workflows after integration?

Yes, once connected, you can tailor messaging templates, triggers, and workflows within your Twilio and Shopify dashboards to fit your business needs.

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