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WhatsApp Business
Aircall

Whatsapp Business and Aircall Integration

Seamlessly connect WhatsApp Business with Aircall to streamline your customer communications and boost team productivity.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Message Sent
Emit new event when a new message is sent or received
Get Call
Retrieves details about a call.
Update Contact
Update a contact in Aircall.
Create Contact
Create a contact in Aircall.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Whatsapp Business and Aircall?

Our WhatsApp Business and Aircall integration empowers your support and sales teams to manage WhatsApp messages and calls from a single, unified platform. Instantly respond to customer inquiries, track conversations, and collaborate efficiently without switching apps. Enhance customer engagement with real-time notifications, call logging, and automated workflows tailored to your business needs.

Connect
WhatsApp Business
and
Aircall
to streamline your company's workflows, automate tasks, and boost productivity.
Contact Sales

Frequently asked questions

How does the WhatsApp Business and Aircall integration work?

The integration connects your WhatsApp Business account directly with Aircall, allowing you to receive and respond to WhatsApp messages and calls within the Aircall interface. This centralizes communication and simplifies team collaboration.

Can I manage WhatsApp messages and calls alongside regular phone calls in Aircall?

Yes, with this integration, WhatsApp messages and calls are handled just like regular calls in Aircall, enabling your team to manage all customer interactions from one place.

Is it possible to track and log WhatsApp conversations in Aircall?

Absolutely. All WhatsApp interactions are automatically logged and tracked within Aircall, providing a complete history of customer communications for better follow-up and reporting.

Do I need any special setup to connect WhatsApp Business with Aircall?

You will need an active WhatsApp Business account and an Aircall subscription. The integration setup is straightforward and guided through the Aircall dashboard, with no coding required.

Will this integration help improve customer response times?

Yes, by consolidating WhatsApp and phone communications into Aircall, your team can respond faster and more efficiently, ensuring a better customer experience.

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