WhatsApp Business
Asana

Whatsapp Business and Asana Integration

Seamlessly connect WhatsApp Business with Asana to streamline your team communication and task management in one unified workflow.

Explore Triggers and Actions

New Message Sent
Emit new event when a new message is sent or received
Search Projects
Finds an existing project.
Search Sections
Searches for a section by name within a particular project.
Search Tasks
Searches for a Task by name within a Project.
Get list of user projects
Return list of projects given the user and workspace gid.
Update Task
Updates a specific and existing task.
List Task Stories
List stories (including comments) for a task.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Whatsapp Business and Asana?

Our WhatsApp Business and Asana integration empowers teams to convert WhatsApp messages into actionable Asana tasks instantly. Stay on top of customer requests, collaborate efficiently, and track progress without switching platforms. Automate task creation from chats, assign responsibilities, set deadlines, and receive real-time updates—all within your existing tools.

Connect
WhatsApp Business
and
Asana
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the WhatsApp Business and Asana integration work?

The integration allows you to convert WhatsApp Business messages directly into Asana tasks. When a message arrives, you can create a task with relevant details, assign it to team members, and track progress within Asana, ensuring no customer request goes unnoticed.

Do I need technical skills to set up the integration?

No technical expertise is required. Our step-by-step setup guide makes connecting WhatsApp Business with Asana quick and easy, so your team can start managing tasks efficiently right away.

Can I customize task details when creating tasks from WhatsApp messages?

Yes, you can customize task titles, descriptions, assignees, due dates, and tags to fit your workflow, ensuring tasks created from WhatsApp messages are organized and actionable.

Is the integration secure and compliant with data privacy standards?

Absolutely. We prioritize your data security by using encrypted connections and complying with industry standards to protect your customer information and business data.

Can I receive notifications in WhatsApp when tasks are updated in Asana?

Currently, the integration focuses on creating and managing tasks from WhatsApp to Asana. Notifications about task updates are managed within Asana, but we are working on expanding notification features in future updates.

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