WhatsApp Business & Etsy Integration | Streamline Customer Communication

Explore Triggers and Actions

New Message Sent

Emit new event when a new message is sent or received

Create Draft Listing Product

Creates a physical draft listing product in a shop on the Etsy channel.

Get Listing Inventory

Retrieves the inventory record for a listing by listing ID.

Delete Listing

Open API V3 endpoint to delete a ShopListing. A ShopListing can be deleted only if the state is one of the following: `SOLD_OUT`, `DRAFT`, `EXPIRED`, `INACTIVE`, `ACTIVE` and `is_available` or `ACTIVE` and has seller flags: `SUPRESSED` (frozen), `VACATION`, `CUSTOM_SHOPS` (pattern), `SELL_ON_FACEBOOK`.

Update Listing Property

Updates or populates the properties list defining product offerings for a listing. Each offering requires both a `value` and a `value_id` that are valid for a `scale_id` assigned to the listing or that you assign to the listing with this request.

Get Listing

Retrieves a listing record by listing ID.

Update Listing Inventory

Updates the inventory for a listing identified by a listing ID.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Whatsapp Business and Etsy?

Our WhatsApp Business and Etsy integration empowers sellers to manage customer inquiries, send order updates, and provide personalized support directly through WhatsApp. Streamline your communication workflow, respond faster, and create a more engaging shopping experience for your Etsy customers—all from one platform.

Frequently asked questions

How does the WhatsApp Business and Etsy integration work?

The integration syncs your Etsy shop's customer messages and order notifications with WhatsApp Business, allowing you to communicate with buyers instantly, send automated updates, and manage conversations in one place.

Can I send order updates and shipping notifications via WhatsApp?

Yes! Automatically send order confirmations, shipping updates, and delivery notifications to your customers through WhatsApp Business to keep them informed in real-time.

Is customer data secure when using this integration?

Absolutely. We prioritize your data security by using encrypted communication channels and complying with all relevant data protection regulations to keep your customer information safe.

Do I need technical skills to set up the integration?

No technical skills are required. Our step-by-step setup guide makes it easy for any Etsy seller to connect their shop with WhatsApp Business quickly and effortlessly.

Can I manage multiple Etsy shops with one WhatsApp Business account?

Currently, the integration supports linking one Etsy shop per WhatsApp Business account, but we’re working on expanding multi-shop support in future updates.

Whatsapp Business and Etsy Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Whatsapp Business and Etsy?

Frequently asked questions

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