WhatsApp Business and Gmail Integration

Explore Triggers and Actions

New Message Sent

Emit new event when a new message is sent or received

Create Draft

Create a draft from your Google Workspace email account

Approve Workflow

Suspend the workflow until approved by email

Add Label to Email

Add label(s) to an email message

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Whatsapp Business and Gmail?

Our WhatsApp Business and Gmail integration enables you to manage customer conversations and email correspondence from a single platform. Automatically sync messages, receive WhatsApp notifications directly in Gmail, and respond to customers without switching apps. This integration simplifies your workflow, improves response times, and enhances customer engagement by unifying your communication channels.

Frequently asked questions

How does the WhatsApp Business and Gmail integration work?

The integration syncs your WhatsApp Business messages with your Gmail account, allowing you to receive notifications and reply to WhatsApp chats directly from Gmail. It streamlines communication by consolidating messages and emails in one place.

Can I send WhatsApp messages from Gmail using this integration?

Yes, you can compose and send WhatsApp messages directly from your Gmail interface, making it easier to manage all customer interactions without switching between apps.

Is my data secure when using this integration?

Absolutely. We use end-to-end encryption and adhere to strict data privacy standards to ensure your messages and customer information remain secure at all times.

Do I need technical skills to set up the integration?

No technical expertise is required. Our step-by-step setup guide makes connecting WhatsApp Business with Gmail quick and easy for all users.

Will this integration work with multiple WhatsApp Business accounts?

Currently, the integration supports one WhatsApp Business account per Gmail user. Support for multiple accounts is planned for future updates.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Whatsapp Business and Gmail?

Frequently asked questions

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