WhatsApp Business

monday

Whatsapp Business and Monday Integration

Seamlessly connect WhatsApp Business with monday.com to streamline your customer communications and project management in one unified platform.

Get Started See Ayudo in action

Explore Triggers and Actions

New Message Sent

Emit new event when a new message is sent or received

Create Board

Creates a new board.

Create Column

Creates a column.

Create Group

Creates a new group in a specific board.

Create Subitem

Creates a subitem.

Create Item

Creates an item.

Create an Update

Creates a new update.

Get Column Values

Return values of specific column(s) for a board item.

Get Items By Column Value

Searches a column for items matching a value.

Update Item Name

Update an item's name.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Whatsapp Business and Monday?

Our WhatsApp Business and monday.com integration empowers teams to manage customer conversations directly within monday.com boards. Automatically sync messages, create tasks from chats, and track communication progress without switching apps. Enhance collaboration, improve response times, and keep your projects aligned with real-time WhatsApp interactions.

Frequently asked questions

What benefits does the WhatsApp Business and monday.com integration offer?

This integration centralizes your customer communications by syncing WhatsApp messages with monday.com boards, enabling task creation from chats, improving team collaboration, and ensuring no message goes unanswered.

How do I set up the WhatsApp Business integration with monday.com?

Simply connect your WhatsApp Business account through the monday.com Apps Marketplace, authorize access, and customize automation rules to start syncing messages and creating tasks automatically.

Can I respond to WhatsApp messages directly from monday.com?

Yes, you can view and reply to WhatsApp Business messages within monday.com, allowing your team to manage conversations without leaving the platform.

Is my WhatsApp data secure when integrated with monday.com?

Absolutely. The integration uses secure APIs and adheres to strict data privacy standards to ensure your customer information remains protected at all times.

Does this integration support group chats and multimedia messages?

The integration supports individual and group chats, including text, images, and other multimedia messages, ensuring comprehensive communication management.

Whatsapp Business and Monday Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Whatsapp Business and Monday?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams