Whatsapp Business and Odoo Integration

Seamlessly connect WhatsApp Business with Odoo to enhance customer communication and streamline your sales and support workflows.

Get Started See Ayudo in action

Explore Triggers and Actions

New Message Sent

Emit new event when a new message is sent or received

Create Record

Create a new record in Odoo.

Search and Read Records

Search and read records from Odoo.

Update Record

Update an existing record in Odoo.

How it works

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Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

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Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

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Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Whatsapp Business and Odoo?

Our WhatsApp Business and Odoo integration empowers your business to manage all customer interactions directly within Odoo. Send and receive WhatsApp messages, automate notifications, and track conversations alongside your CRM, sales, and support modules. This integration ensures real-time communication, improves response times, and centralizes customer data for a unified experience.

Frequently asked questions

What features does the WhatsApp Business and Odoo integration offer?

The integration allows you to send and receive WhatsApp messages within Odoo, automate message notifications, manage customer conversations, and link chats to relevant CRM and sales records for streamlined workflows.

Is it possible to automate WhatsApp messages through Odoo?

Yes, you can set up automated WhatsApp notifications for order confirmations, appointment reminders, support updates, and more directly from Odoo.

Do I need a WhatsApp Business API account to use this integration?

Yes, a WhatsApp Business API account is required to connect WhatsApp with Odoo and enable messaging capabilities through the integration.

Can I track all WhatsApp conversations within Odoo?

Absolutely. All WhatsApp chats are logged and linked to the corresponding customer records in Odoo, allowing you to maintain a complete communication history.

Is the integration compatible with all versions of Odoo?

The integration supports Odoo versions 13 and above. Please check compatibility details to ensure seamless performance with your Odoo setup.

Whatsapp Business and Odoo Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Whatsapp Business and Odoo?

Frequently asked questions

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