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WhatsApp Business
Odoo

Whatsapp Business and Odoo Integration

Seamlessly connect WhatsApp Business with Odoo to enhance customer communication and streamline your sales and support workflows.

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Explore Triggers and Actions

Triggers
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0
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Message Sent
Emit new event when a new message is sent or received
Create Record
Create a new record in Odoo.
Search and Read Records
Search and read records from Odoo.
Update Record
Update an existing record in Odoo.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Whatsapp Business and Odoo?

Our WhatsApp Business and Odoo integration empowers your business to manage all customer interactions directly within Odoo. Send and receive WhatsApp messages, automate notifications, and track conversations alongside your CRM, sales, and support modules. This integration ensures real-time communication, improves response times, and centralizes customer data for a unified experience.

Connect
WhatsApp Business
and
Odoo
to streamline your company's workflows, automate tasks, and boost productivity.
Contact Sales

Frequently asked questions

What features does the WhatsApp Business and Odoo integration offer?

The integration allows you to send and receive WhatsApp messages within Odoo, automate message notifications, manage customer conversations, and link chats to relevant CRM and sales records for streamlined workflows.

Is it possible to automate WhatsApp messages through Odoo?

Yes, you can set up automated WhatsApp notifications for order confirmations, appointment reminders, support updates, and more directly from Odoo.

Do I need a WhatsApp Business API account to use this integration?

Yes, a WhatsApp Business API account is required to connect WhatsApp with Odoo and enable messaging capabilities through the integration.

Can I track all WhatsApp conversations within Odoo?

Absolutely. All WhatsApp chats are logged and linked to the corresponding customer records in Odoo, allowing you to maintain a complete communication history.

Is the integration compatible with all versions of Odoo?

The integration supports Odoo versions 13 and above. Please check compatibility details to ensure seamless performance with your Odoo setup.

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