WhatsApp Business
Shopify Partner

Whatsapp Business and Shopify Partner Integration

Seamlessly connect your Shopify store with WhatsApp Business to boost sales and enhance customer engagement.

Explore Triggers and Actions

New Message Sent
Emit new event when a new message is sent or received
Verify Webhook
Verify an incoming webhook from Shopify. Exits the workflow if the signature is not valid, otherwise returns `true`

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Whatsapp Business and Shopify Partner?

Our integration between WhatsApp Business and Shopify Partner empowers merchants to communicate directly with customers through WhatsApp. Automate order updates, answer inquiries instantly, and provide personalized support — all within one unified platform. This connection streamlines your sales funnel, increases customer satisfaction, and drives repeat business by leveraging the world’s most popular messaging app.

Connect
WhatsApp Business
and
Shopify Partner
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the WhatsApp Business and Shopify integration work?

Once connected, your Shopify store syncs order and customer data with WhatsApp Business. You can send automated notifications, respond to customer queries, and manage conversations directly from your WhatsApp Business account, creating a seamless communication channel.

What benefits does this integration offer to my Shopify store?

It enhances customer engagement by enabling real-time messaging, reduces response times with automation, increases order transparency through instant updates, and ultimately boosts conversion rates by providing a personalized shopping experience.

Is the integration easy to set up?

Yes, the setup process is straightforward. As a Shopify Partner, you can connect your WhatsApp Business account via our integration dashboard with just a few clicks — no coding required.

Can I automate messages like order confirmations and shipping updates?

Absolutely. The integration supports automated messaging for key customer touchpoints such as order confirmations, shipping notifications, delivery updates, and more, keeping your customers informed at every step.

Is customer data secure with this integration?

Yes, we prioritize data security and privacy. All communications comply with WhatsApp’s security protocols and Shopify’s data protection standards to ensure your customer information remains safe and confidential.

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