WhatsApp Business
Slack

WhatsApp Business and Slack Integration

Connecting WhatsApp Business with Slack helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between WhatsApp Business and Slack, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Message Sent
Emit new event when a new message is sent or received
List Users
Return a list of all users in a workspace
Set Channel Description
Change the description or purpose of a channel
Send Message (Advanced)
Customize advanced setttings and send a message to a channel, group or user
List Members in Channel
Retrieve members of a channel
List Group Members
List all users in a User Group
List Files
Return a list of files within a team
List Channels
Return a list of all channels in a workspace
Kick User
Remove a user from a conversation
Invite User to Channel
Invite a user to an existing channel

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with WhatsApp Business and Slack?

With Ayudo, WhatsApp Business and Slack collaborate natively so your team can act on whatsapp messages right where they manage channels. The integration respects rate limits and retries gracefully so the pipeline stays stable even at peak times. This gives your team better visibility, faster follow ups, and cleaner reporting across both systems. For example, Slack notifications for WhatsApp messages WhatsApp alerts from keyword mentions

Connect
WhatsApp Business
and
Slack
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use WhatsApp Business with Slack?

A straightforward win is WhatsApp alerts from keyword mentions. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event when a new message is sent or received and then perform Set Channel Topic in Slack?

Yes, you can set up a workflow so that when trigger new event when a new message is sent or received, Ayudo carries out Set Channel Topic in Slack. You control filters and field mappings so only the right events trigger the action.

Can we start from Slack and drive Send Text Using Template in WhatsApp Business?

Absolutely. When trigger new event when a new member joins a workspace, Ayudo can run Send Text Using Template in WhatsApp Business so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

How customizable is setup for WhatsApp Business and Slack integration?

Setup is guided and code free and you can define field mappings, filters, and schedules. You also control who can create or approve workflows so the process stays governed.

What problems does connecting WhatsApp Business and Slack actually solve?

It creates one connected workflow instead of separate silos which means fewer delays and cleaner reporting. Ayudo keeps information consistent across tools so decisions are made with confidence.

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