Connecting WhatsApp Business with Zendesk helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between WhatsApp Business and Zendesk, enabling faster workflows, better collaboration, and improved customer experiences.
WhatsApp Business and Zendesk rarely share context out of the box - Ayudo bridges the gap so whatsapp messages sync cleanly with tickets. Field mapping, conditional rules, and two way options help you control how data flows and who is notified. That means fewer gaps, quicker handoffs, and a shared source of truth for daily operations. For example, WhatsApp updates for ticket resolutions Create help desk tickets from WhatsApp
A straightforward win is WhatsApp updates for ticket resolutions. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.
Yes, you can set up a workflow so that when trigger new event when a new message is sent or received, Ayudo carries out Delete Ticket in Zendesk. You control filters and field mappings so only the right events trigger the action.
Absolutely. When trigger new event when a ticket is created, Ayudo can run Send Text Message in WhatsApp Business so both systems stay aligned and the next step happens without waiting on someone to copy updates over.
Yes, you can pick the exact fields to move, set conditions, and choose one way or two way sync. You can also add filters by status or tags and decide who gets notified when changes happen.
The integration reduces duplicate entry and makes key context available where your team already works. Ayudo syncs important updates automatically which shortens handoffs and prevents avoidable mistakes.
