WhatsApp Business & Zendesk Sell Integration

Explore Triggers and Actions

New Message Sent

Emit new event when a new message is sent or received

Create Contact

Creates a new contact.

Create Lead

Creates a new lead.

Create Task

Creates a new task.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Whatsapp Business and Zendesk Sell?

Our integration between WhatsApp Business and Zendesk Sell empowers sales teams to manage all WhatsApp conversations directly within Zendesk Sell. This unified platform enables real-time messaging, automated lead capture, and enhanced customer relationship management, ensuring you never miss a sales opportunity while maintaining personalized communication.

Frequently asked questions

How does the WhatsApp Business and Zendesk Sell integration work?

The integration syncs your WhatsApp Business messages with Zendesk Sell, allowing you to send and receive WhatsApp chats directly from your CRM. It automatically logs conversations, captures leads, and updates contact information to streamline your sales workflow.

Can I automate lead capture from WhatsApp messages?

Yes, the integration includes automation features that detect new leads from WhatsApp conversations and add them to Zendesk Sell, reducing manual data entry and accelerating your sales pipeline.

Is it possible to manage multiple WhatsApp Business numbers within Zendesk Sell?

Currently, the integration supports connecting one WhatsApp Business number per Zendesk Sell account, ensuring clear and organized communication channels for your sales team.

What security measures are in place for WhatsApp messages within Zendesk Sell?

All WhatsApp communications are encrypted end-to-end, and the integration complies with data protection standards to safeguard your customer information within Zendesk Sell.

Do I need technical expertise to set up the integration?

No technical expertise is required. The integration features a user-friendly setup wizard that guides you through connecting your WhatsApp Business account with Zendesk Sell in just a few steps.

Whatsapp Business and Zendesk Sell Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Whatsapp Business and Zendesk Sell?

Frequently asked questions

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