Workday
Aircall
Workday and Aircall Integration
Seamlessly connect Workday and Aircall to enhance your workforce management and customer communication in one unified platform.
Seamlessly connect Workday and Aircall to enhance your workforce management and customer communication in one unified platform.
The Workday-Aircall integration empowers businesses to synchronize employee data and streamline communication workflows. By linking Workday’s robust HR and finance capabilities with Aircall’s cloud-based call center solution, teams can access real-time employee information during calls, automate call logging, and improve customer interactions. This integration reduces manual data entry, enhances reporting accuracy, and boosts overall operational efficiency.
It enables real-time synchronization of employee data and call activity, automates call logging, and provides agents with instant access to relevant employee and customer information, improving productivity and customer experience.
By linking Aircall with Workday, call agents can view up-to-date employee roles and statuses directly during calls, ensuring personalized and informed communication. Additionally, call details are automatically logged into Workday, reducing manual work.
Yes, the integration adheres to strict security protocols and complies with industry standards such as GDPR, ensuring that employee and customer data is protected throughout the synchronization process.
Absolutely. The integration offers flexible configuration options allowing you to select specific employee fields and call metadata to synchronize based on your business needs.
Setup is straightforward via our integration dashboard. Connect your Workday and Aircall accounts, configure synchronization preferences, and start benefiting from automated data flow within minutes. Detailed setup guides and support are available.
