

Seamlessly connect Workday and Freshservice to automate HR and IT workflows, enhancing productivity and employee experience.





The Workday and Freshservice integration streamlines your HR and IT service management by synchronizing employee data and automating ticketing processes. This powerful connection ensures that onboarding, offboarding, and employee updates in Workday automatically trigger corresponding actions in Freshservice, reducing manual work and accelerating response times. Empower your teams with real-time data synchronization and a unified workflow that boosts operational efficiency and improves service delivery.


Integrating Workday with Freshservice automates employee lifecycle management, reduces manual data entry, accelerates IT ticket resolution, and ensures consistent and up-to-date employee information across HR and IT systems.
When a new employee is added or an existing employee is offboarded in Workday, the integration automatically creates or closes corresponding service tickets in Freshservice, ensuring IT assets and access are provisioned or revoked promptly.
Yes, the integration supports near real-time synchronization, ensuring that any updates in Workday employee records are quickly reflected in Freshservice to maintain accurate and current information.
The integration is designed for ease of use with guided setup and pre-built connectors, but having basic technical knowledge or support from your IT team can help ensure a smooth deployment.
Absolutely. The integration supports customization options to tailor workflows, ticket triggers, and data mapping according to your organization's unique HR and IT processes.





