Workday and Microsoft Outlook Integration

Explore Triggers and Actions

New Worker Created

Trigger new event for each new worker created in Workday.

Download Attachment

Downloads an attachment to the /tmp directory.

Add Label to Email

Adds a label/category to an email in Microsoft Outlook.

Approve Workflow

Suspend the workflow until approved by email.

Create Contact

Add a contact to the root Contacts folder,

Create Draft Email

Create a draft email,

Find Contacts

Finds contacts with the given search string.

List Contacts

Get a contact collection from the default contacts folder,

List Folders

Retrieves a list of all folders in Microsoft Outlook.

List Labels

Get all the labels/categories that have been defined for a user.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Workday and Microsoft Outlook?

Our Workday and Microsoft Outlook integration empowers your team to synchronize calendars, manage tasks, and access HR data directly within Outlook. This seamless connection enhances productivity by allowing employees to view Workday notifications, approve requests, and schedule meetings without switching between platforms.

Frequently asked questions

What features does the Workday and Microsoft Outlook integration offer?

The integration enables calendar synchronization, Workday notifications within Outlook, task management, and the ability to approve time-off requests and expense reports directly from your Outlook interface.

How does the integration improve employee productivity?

By consolidating HR tasks and calendar management into one platform, employees save time and reduce context switching, making it easier to stay organized and responsive to Workday updates.

Is the integration secure and compliant with data privacy standards?

Yes, the integration uses secure API connections and adheres to industry-standard data privacy and compliance protocols to protect your sensitive HR and calendar information.

Can managers approve requests through Outlook using this integration?

Absolutely. Managers can review and approve time-off, expense reports, and other Workday requests directly within their Outlook inbox, streamlining the approval process.

How do I set up the Workday and Microsoft Outlook integration?

Setup is simple: connect your Workday account to Outlook via our integration app, configure your preferences, and start syncing your calendar and Workday notifications instantly.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Workday and Microsoft Outlook?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams