Workday
Microsoft Teams

Workday and Microsoft Teams Integration

Seamlessly connect Workday with Microsoft Teams to streamline your HR and collaboration workflows.

Explore Triggers and Actions

New Worker Created
Trigger new event for each new worker created in Workday.
Create Channel
Create a new channel in Microsoft Teams.
List Channels
Lists all channels in a Microsoft Team.
List Shifts
Get the list of shift instances for a team.
Send Channel Message
Send a message to a team's channel.
Send Chat Message
Send a message to a team's chat.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Workday and Microsoft Teams?

Our Workday and Microsoft Teams integration empowers your organization to access critical HR data, receive real-time notifications, and manage workflows directly within Teams. This unified experience enhances productivity by bringing employee information, approvals, and updates into the collaboration platform your teams use every day.

Connect
Workday
and
Microsoft Teams
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What features does the Workday and Microsoft Teams integration offer?

The integration allows users to receive Workday notifications, approve requests, view employee profiles, and access HR reports directly within Microsoft Teams, reducing the need to switch between applications.

How does this integration improve team collaboration?

By embedding Workday functionalities into Teams, employees and managers can quickly act on HR tasks and share relevant information during conversations, fostering faster decision-making and smoother workflows.

Is the integration secure and compliant with data privacy standards?

Yes, the integration adheres to industry-leading security protocols and complies with data privacy regulations to ensure that your sensitive HR information remains protected.

What are the system requirements for using this integration?

You need an active Workday subscription and Microsoft Teams account with appropriate permissions. The integration supports the latest versions of both platforms to ensure optimal performance.

How can I get started with the Workday and Microsoft Teams integration?

Simply connect your Workday account within Microsoft Teams via the app store or admin portal, then customize your notification preferences and workflows to suit your organization's needs.

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