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Workday
WhatsApp Business

Workday and Whatsapp Business Integration

Seamlessly connect Workday with WhatsApp Business to streamline HR communications and boost employee engagement.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Worker Created
Trigger new event for each new worker created in Workday.
Send Voice Message
Sends a voice message
Send Text Using Template
Send a text message using a pre-defined template
Send Text Message
Sends a text message
List Message Templates
Lists message templates

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Workday and Whatsapp Business?

Our Workday and WhatsApp Business integration enables organizations to automate and personalize HR workflows through WhatsApp’s widely used messaging platform. Send instant notifications, approvals, and reminders directly to employees’ WhatsApp, enhancing responsiveness and reducing administrative overhead. This integration ensures secure, real-time communication between your HR system and your workforce, improving productivity and employee satisfaction.

Connect
Workday
and
WhatsApp Business
to streamline your company's workflows, automate tasks, and boost productivity.
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Frequently asked questions

What benefits does the Workday and WhatsApp Business integration provide?

It enhances communication by delivering real-time HR updates, approvals, and alerts directly to employees via WhatsApp, improving engagement and reducing delays in workflow processes.

Is employee data secure when using this integration?

Yes, the integration adheres to strict security protocols and data privacy standards to ensure all employee information remains protected and confidential.

Can I customize the messages sent through WhatsApp Business?

Absolutely. You can tailor notifications, reminders, and alerts to fit your organization’s tone and specific HR workflows for a personalized employee experience.

Does this integration support two-way communication?

Yes, employees can respond to messages, submit approvals, or request information directly through WhatsApp, enabling interactive and efficient HR communication.

How easy is it to set up the Workday and WhatsApp Business integration?

The integration is designed for quick deployment with guided setup steps and dedicated support to ensure a smooth connection between Workday and WhatsApp Business.

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