← Back to integrations
Zendesk
Asana

Zendesk and Asana Integration

Seamlessly connect Zendesk and Asana to streamline your customer support and project management workflows.

Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Events that start automations (reorder apps to see more triggers)
Actions
(
0
)
Steps your automation takes in response (reorder apps to see more actions)
New Ticket (Instant)
New event when a ticket is created.
Ticket Pending (Instant)
New event when a ticket has changed to pending status.
Ticket Updated (Instant)
New event when a ticket has been updated.
Ticket Solved (Instant)
New event when a ticket has changed to solved status.
Ticket Closed (Instant)
New event when a ticket has changed to closed status.
New Ticket Added to View (Instant)
New event when a ticket is added to the specified view.
Search Projects
Finds an existing project.
Search Sections
Searches for a section by name within a particular project.
Search Tasks
Searches for a Task by name within a Project.
Get list of user projects
Return list of projects given the user and workspace gid.
Update Task
Updates a specific and existing task.
List Task Stories
List stories (including comments) for a task.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

No usecase found. Try searching again.

What can Ayudo do with Zendesk and Asana?

The Zendesk and Asana integration empowers teams to effortlessly convert support tickets into actionable tasks, ensuring no customer request falls through the cracks. By syncing conversations and project updates, your support and project teams stay aligned, improving response times and project delivery.

Connect
Zendesk
and
Asana
to streamline your company's workflows, automate tasks, and boost productivity.
Contact Sales

Frequently asked questions

How does the Zendesk and Asana integration improve workflow?

It allows support agents to create Asana tasks directly from Zendesk tickets, enabling better collaboration between customer support and project teams and ensuring timely resolution of issues.

Can I sync ticket updates between Zendesk and Asana?

Yes, updates made in Zendesk tickets can be reflected in Asana tasks, keeping both platforms up-to-date and teams informed in real time.

Is it possible to customize which Zendesk tickets become Asana tasks?

Absolutely. You can set rules and filters to determine which tickets are converted into Asana tasks based on priority, tags, or other criteria.

Does the integration support multiple Zendesk and Asana accounts?

Yes, you can connect multiple Zendesk and Asana accounts to manage workflows across different teams or projects seamlessly.

What are the security measures for data shared between Zendesk and Asana?

The integration uses secure API connections with encryption to ensure that all data transferred between Zendesk and Asana remains protected and compliant with industry standards.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI HelpdeskAI Knowledge BaseAI Customer Service AgentHelpdesk SoftwareTicketing System Software
Alternatives
DecagonFreshdeskZendesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyTerms of ServiceCookie Policy

© Copyright 2026. All Rights Reserved.