Zendesk
Google Contacts

Zendesk and Google Contacts Integration

Seamlessly sync your Zendesk tickets with Google Contacts to enhance customer management and streamline your support workflow.

Explore Triggers and Actions

New Ticket (Instant)
New event when a ticket is created.
Ticket Pending (Instant)
New event when a ticket has changed to pending status.
Ticket Updated (Instant)
New event when a ticket has been updated.
Ticket Solved (Instant)
New event when a ticket has changed to solved status.
Ticket Closed (Instant)
New event when a ticket has changed to closed status.
New Ticket Added to View (Instant)
New event when a ticket is added to the specified view.
Create Contact
Creates a contact.
Delete Contact
Deletes a contact.
Get Contact
Get information about a contact.
Update Contact
Updates a contact.
List Contacts
Lists all contacts of the authenticated user.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Zendesk and Google Contacts?

The Zendesk and Google Contacts integration allows you to automatically sync contact information between your customer support platform and your Google Contacts. This ensures your support agents have up-to-date customer details at their fingertips, enabling faster response times and personalized service. Keep your contact lists consistent across platforms without manual updates, reducing errors and saving valuable time.

Connect
Zendesk
and
Google Contacts
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Zendesk and Google Contacts integration work?

The integration automatically syncs contact details between Zendesk and Google Contacts, ensuring that any updates in one platform are reflected in the other. This bi-directional sync keeps your customer information consistent and up-to-date across both systems.

Can I choose which contacts to sync between Zendesk and Google Contacts?

Yes, you can customize sync settings to include specific contact groups or tags, allowing you to control which contacts are shared between Zendesk and Google Contacts based on your business needs.

Is my data secure during the sync process?

Absolutely. The integration uses secure OAuth authentication and encrypted data transfer protocols to ensure your customer information remains safe and confidential throughout the synchronization process.

Will syncing contacts affect existing data in Zendesk or Google Contacts?

The integration is designed to update existing contact records without overwriting critical information. It merges data intelligently to prevent duplicates and preserve important details in both Zendesk and Google Contacts.

How do I set up the Zendesk and Google Contacts integration?

Setup is simple: connect your Zendesk account with Google Contacts through the integration dashboard, configure your sync preferences, and start syncing your contacts automatically. Detailed setup guides and support are available to assist you.

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