Zendesk and LinkedIn Integration

Explore Triggers and Actions

New Ticket (Instant)

New event when a ticket is created.

Ticket Pending (Instant)

New event when a ticket has changed to pending status.

Ticket Updated (Instant)

New event when a ticket has been updated.

Ticket Solved (Instant)

New event when a ticket has changed to solved status.

Ticket Closed (Instant)

New event when a ticket has changed to closed status.

New Ticket Added to View (Instant)

New event when a ticket is added to the specified view.

Delete Post

Removes a post from user's wall.

Get Member Profile

Gets another member's profile, given its person id.

Get Multiple Member Profiles

Gets multiple member profiles at once.

Get Member's Organization Access Control Information

Gets the organization access control information of the current authenticated member.

Gets Organization Access Control

Gets a selected organization's access control information.

Get Organization Administrators

Gets the administrator members of a selected organization.

Get Profile Picture Fields

Gets the authenticated user's profile picture data including display image and metadata.

Retrieves Comments on Comments

Retrieves comments on comments, given the parent comment urn.

Retrieve Comments On Shares

Retrieve comments on shares given the share urn.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

No usecase found. Try searching again.

What can Ayudo do with Zendesk and Linkedin?

Our Zendesk and LinkedIn integration empowers your support team to access LinkedIn profiles directly within Zendesk, enabling personalized customer interactions and faster issue resolution. Sync conversations, track leads, and leverage LinkedIn insights without leaving your support dashboard.

Frequently asked questions

What benefits does the Zendesk and LinkedIn integration provide?

This integration allows support agents to view LinkedIn profiles within Zendesk, enrich customer data, streamline communication, and improve response times by having all relevant information in one place.

How do I connect my Zendesk account with LinkedIn?

Simply navigate to the integrations section in your Zendesk dashboard, select LinkedIn, and follow the authentication prompts to securely link your accounts.

Can I track LinkedIn conversations within Zendesk?

Yes, the integration enables you to sync LinkedIn messages and interactions directly into Zendesk tickets, ensuring all communication is centralized.

Is my customer data secure with this integration?

Absolutely. We use industry-standard encryption and comply with data privacy regulations to ensure your customer information remains safe and confidential.

Does this integration support LinkedIn Sales Navigator features?

Yes, if you have a Sales Navigator subscription, you can access enhanced lead and account insights within Zendesk to better assist your customers.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zendesk and Linkedin?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams