Zendesk and Notion Integration

Explore Triggers and Actions

New Ticket (Instant)

New event when a ticket is created.

Ticket Pending (Instant)

New event when a ticket has changed to pending status.

Ticket Updated (Instant)

New event when a ticket has been updated.

Ticket Solved (Instant)

New event when a ticket has changed to solved status.

Ticket Closed (Instant)

New event when a ticket has changed to closed status.

New Ticket Added to View (Instant)

New event when a ticket is added to the specified view.

Duplicate Page

Create a new page copied from an existing page block.

List All Users

Returns all users in the workspace.

List File Uploads

Use this action to list file uploads.

Query Database

Query a database with a specified filter.

Retrieve Page Content

Get page content as block objects or markdown. Blocks can be text, lists, media, a page, among others.

Retrieve Database Content

Get all content of a database.

Retrieve Database Schema

Get the property schema of a database in Notion.

Retrieve Page Metadata

Get details of a page.

Retrieve Page Property Item

Get a Property Item object for a selected page and property.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zendesk and Notion?

Our Zendesk and Notion integration empowers your team to effortlessly sync support tickets with your Notion workspace. Automatically create, update, and organize Zendesk tickets within Notion pages, enabling centralized knowledge sharing and faster issue resolution. Enhance collaboration by linking customer conversations to your internal documentation, ensuring everyone stays aligned and informed.

Frequently asked questions

How does the Zendesk and Notion integration work?

The integration syncs Zendesk tickets with Notion pages, allowing you to create, update, and manage support tickets directly within Notion. This helps centralize customer support data alongside your internal documentation.

Can I customize which Zendesk tickets sync to Notion?

Yes, you can set filters and rules to control which tickets are synced based on criteria like status, priority, or tags, ensuring only relevant tickets appear in your Notion workspace.

Is the integration real-time?

The integration supports near real-time syncing, so updates in Zendesk or Notion are reflected promptly to keep your team up to date.

Do I need technical skills to set up the integration?

No technical expertise is required. Our user-friendly setup guides walk you through connecting Zendesk and Notion in just a few clicks.

Will this integration improve team collaboration?

Absolutely. By linking Zendesk tickets with Notion’s collaborative workspace, your team can share insights, document solutions, and resolve customer issues faster.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zendesk and Notion?

Frequently asked questions

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