

Seamlessly connect your sales and support teams by integrating Zendesk Sell with Jira Service Desk for enhanced collaboration and faster issue resolution.





The Zendesk Sell and Jira Service Desk integration bridges the gap between your sales and customer support workflows. Automatically sync customer data, track support tickets linked to sales deals, and streamline communication across teams. This integration empowers your organization to deliver exceptional customer experiences by ensuring that sales insights and support issues are aligned and addressed promptly.


Integrating Zendesk Sell with Jira Service Desk improves collaboration between sales and support teams, provides real-time visibility into customer issues linked to sales deals, accelerates issue resolution, and enhances overall customer satisfaction by unifying workflows.
The integration enables automatic syncing of customer information, sales deals, and support tickets between Zendesk Sell and Jira Service Desk. Updates in one platform are reflected in the other, ensuring both teams have access to the latest data without manual entry.
Yes, you can associate Jira Service Desk tickets with specific Zendesk Sell deals, allowing sales and support teams to track the status of customer issues alongside sales opportunities for better context and collaboration.
Absolutely. The integration offers configurable settings to tailor data syncing, ticket linking, and notification preferences, ensuring it aligns perfectly with your team's unique sales and support processes.
To set up the integration, you need active Zendesk Sell and Jira Service Desk accounts with appropriate admin permissions. Installation typically involves connecting both platforms via API keys or OAuth authentication and configuring sync settings through the integration interface.





