Zendesk Sell and Jira Integration

Explore Triggers and Actions

New Deal Created

Trigger new event when a new deal is created in Zendesk Sell.

New Contact Created

Trigger new event when a new contact is created in Zendesk Sell.

New Lead Created

Trigger new event when a new lead is created in Zendesk Sell.

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zendesk Sell and Jira?

Our Zendesk Sell and Jira integration bridges the gap between your sales and engineering teams by syncing customer data, sales activities, and issue tracking. Automatically create Jira issues from Zendesk Sell deals, track progress in real-time, and ensure everyone stays aligned from lead to resolution. Enhance collaboration, reduce manual data entry, and accelerate your product delivery with this powerful integration.

Frequently asked questions

What benefits does the Zendesk Sell and Jira integration provide?

It improves cross-team collaboration by syncing sales and development data, reduces manual updates, accelerates issue resolution, and provides full visibility into customer-related tasks across platforms.

How does the integration handle data synchronization between Zendesk Sell and Jira?

The integration automatically syncs relevant deal information, customer details, and issue statuses in real-time, ensuring both platforms reflect the latest updates without manual intervention.

Can I create Jira issues directly from Zendesk Sell?

Yes, you can create Jira issues directly from Zendesk Sell deals or contacts, linking sales opportunities to development tasks effortlessly.

Is it possible to customize which data fields are synced between Zendesk Sell and Jira?

Absolutely. The integration allows you to configure which fields and data points are synchronized to fit your team's specific workflows and requirements.

What are the system requirements to set up the Zendesk Sell and Jira integration?

You need active accounts on both Zendesk Sell and Jira with appropriate permissions. The integration can be set up via the marketplace apps or through API connectors depending on your preference.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zendesk Sell and Jira?

Frequently asked questions

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