Zendesk Sell
RingCentral

Zendesk Sell and Ringcentral Integration

Seamlessly connect Zendesk Sell with RingCentral to boost your sales communication and streamline workflows.

Explore Triggers and Actions

New Deal Created
Trigger new event when a new deal is created in Zendesk Sell.
New Contact Created
Trigger new event when a new contact is created in Zendesk Sell.
New Lead Created
Trigger new event when a new lead is created in Zendesk Sell.
Get Message
Get message from the Message Store. See the API docs
Create Meeting
Creates a new meeting.
Make CallOut
Creates a new outbound call out session. See the API docs
Create Contact
Creates a user personal contact.
Send SMS
Creates and sends a new text message.
Download Recording
Gets a recording and downloads it to the /tmp directory.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zendesk Sell and Ringcentral?

The Zendesk Sell and RingCentral integration empowers your sales team by combining powerful CRM capabilities with advanced cloud communication tools. Make and receive calls directly within Zendesk Sell, automatically log call activities, and access customer information in real-time. This integration enhances productivity, improves customer engagement, and ensures your team never misses a sales opportunity.

Connect
Zendesk Sell
and
RingCentral
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Zendesk Sell and RingCentral integration improve sales communication?

By integrating RingCentral’s cloud phone system with Zendesk Sell, sales reps can make and receive calls directly within the CRM, access caller information instantly, and automatically log call details, making communication faster and more efficient.

Can I track call activities and outcomes within Zendesk Sell?

Yes, all calls made or received through RingCentral within Zendesk Sell are automatically logged with detailed call information, helping you track communication history and measure sales performance.

Is the integration easy to set up?

Absolutely. The integration is designed for quick and simple setup with step-by-step instructions, allowing your team to start using the combined features without any technical hassle.

Does this integration support mobile and desktop use?

Yes, the integration works seamlessly across desktop and mobile devices, ensuring your sales team can stay connected and productive wherever they are.

Are there any additional costs for using the integration?

The integration itself is included with your Zendesk Sell and RingCentral subscriptions. However, standard fees for each platform’s services apply based on your existing plans.

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