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Zendesk Sell
Zoho Desk

Zendesk Sell and Zoho Desk Integration

Seamlessly connect Zendesk Sell and Zoho Desk to unify your sales and support workflows, enhancing customer experience and team productivity.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Deal Created
Trigger new event when a new deal is created in Zendesk Sell.
New Contact Created
Trigger new event when a new contact is created in Zendesk Sell.
New Lead Created
Trigger new event when a new lead is created in Zendesk Sell.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

Streamlined Lead to Contact Creation
Automate lead conversion into contacts for quicker service.
Automatically Create Help Desk Contacts
Simplify your contact management with seamless automation.
Swift Ticket Lookup Automation
Automatically link new contacts to existing tickets.
Identify Contacts Effortlessly
Easily locate contacts after creation for quick responses.
Ticket Creation from New Leads
Transform new leads into actionable support tickets instantly.
Seamless Contact Discovery
Instantly locate contacts linked to new leads.
Seamless Contact Management
Automatically link new leads to existing contacts.
Lead Creation Ticket Search
Improve response times by connecting lead creation to ticket searches.
Enhance Contact Info Automatically
Automate contact updates with every new lead creation.

What can Ayudo do with Zendesk Sell and Zoho Desk?

The Zendesk Sell and Zoho Desk integration empowers your business by syncing sales and support data across platforms. Automatically link customer interactions, track deals alongside support tickets, and gain a holistic view of your customer journey. This integration streamlines communication between sales and support teams, reduces manual data entry, and accelerates issue resolution, ultimately driving higher customer satisfaction and increased revenue.

Connect
Zendesk Sell
and
Zoho Desk
to streamline your company's workflows, automate tasks, and boost productivity.
Contact Sales

Frequently asked questions

What are the key benefits of integrating Zendesk Sell with Zoho Desk?

Integrating Zendesk Sell with Zoho Desk allows for seamless data synchronization between sales and support teams, improves collaboration, reduces manual data entry, and provides a unified customer view to enhance service quality and sales effectiveness.

How does the integration sync data between Zendesk Sell and Zoho Desk?

The integration automatically syncs contacts, deals, and support tickets between Zendesk Sell and Zoho Desk in real-time or scheduled intervals, ensuring both platforms have up-to-date customer information and interaction history.

Is technical expertise required to set up the Zendesk Sell and Zoho Desk integration?

No advanced technical skills are required. The integration features a user-friendly setup process with step-by-step instructions, and support is available to assist with configuration and troubleshooting.

Can I customize which data syncs between Zendesk Sell and Zoho Desk?

Yes, the integration allows you to customize synchronization settings, including selecting specific fields, modules, and sync frequency to best fit your business needs.

Does the integration support syncing historical data or only new records?

The integration supports syncing both historical and new records, enabling you to have a comprehensive and consistent dataset across Zendesk Sell and Zoho Desk from the start.

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