Zendesk & SimilarWeb DigitalRank API Integration

Explore Triggers and Actions

New Ticket (Instant)

New event when a ticket is created.

Ticket Pending (Instant)

New event when a ticket has changed to pending status.

Ticket Updated (Instant)

New event when a ticket has been updated.

Ticket Solved (Instant)

New event when a ticket has changed to solved status.

Ticket Closed (Instant)

New event when a ticket has changed to closed status.

New Ticket Added to View (Instant)

New event when a ticket is added to the specified view.

Get Ranked Sites

List the top-ranking websites globally.

Get Subscription Status

Returns the number of monthly data points remaining in your Similarweb account.

Get Website Rank

Retrieves the global rank of a specific website using Similarweb's Digital Rank API.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zendesk and Similarweb Digitalrank Api?

Our integration connects Zendesk with the SimilarWeb DigitalRank API to provide your support team with instant access to comprehensive website traffic and digital performance data directly within your Zendesk interface. This powerful combination enables faster, data-driven customer support by enriching tickets with actionable insights such as traffic sources, engagement metrics, and competitive benchmarks, all without leaving your support workflow.

Frequently asked questions

What is the Zendesk and SimilarWeb DigitalRank API integration?

This integration links Zendesk with SimilarWeb’s DigitalRank API, allowing your support agents to view detailed website analytics and digital performance data within Zendesk tickets, improving response quality and customer understanding.

How does this integration improve customer support?

By embedding real-time website and digital rank data into Zendesk tickets, support agents gain immediate context about a customer's digital presence, enabling more informed and personalized responses that can resolve issues faster.

What type of data can I access through this integration?

You can access key metrics such as website traffic volume, traffic sources, user engagement stats, global and category rankings, and competitor comparisons directly within Zendesk.

Is the integration easy to set up?

Yes, the integration is designed for quick setup with minimal technical requirements. Simply connect your SimilarWeb API credentials within Zendesk, and the data will start populating your tickets automatically.

Do I need a SimilarWeb subscription to use this integration?

Yes, a valid SimilarWeb DigitalRank API subscription is required to access the analytics data. Our integration facilitates the connection but does not include the API subscription itself.

Zendesk and Similarweb Digitalrank Api Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zendesk and Similarweb Digitalrank Api?

Frequently asked questions

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