Zendesk + Stripe Integration | Streamline Customer Support & Payments

Explore Triggers and Actions

New Ticket (Instant)

New event when a ticket is created.

Ticket Pending (Instant)

New event when a ticket has changed to pending status.

Ticket Updated (Instant)

New event when a ticket has been updated.

Ticket Solved (Instant)

New event when a ticket has changed to solved status.

Ticket Closed (Instant)

New event when a ticket has changed to closed status.

New Ticket Added to View (Instant)

New event when a ticket is added to the specified view.

Create Invoice

Create an invoice

Create Billing Meter

Creates a billing meter

Create a Usage Record

Create a usage record for metered billing

Create A Refund

Create a refund

Create a Payment Intent

Create a payment intent

Create a Customer

Create a customer

Cancel Or Reverse A Payout

Cancel a pending payout or reverse a paid payout

Capture a Payment Intent

Capture the funds of an existing uncaptured payment intent

Confirm A Payment Intent

Confirm that your customer intends to pay with current or provided payment method

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zendesk and Stripe?

The Zendesk and Stripe integration empowers your support team by bringing payment data directly into your Zendesk workspace. Instantly access customer billing history, payment status, and subscription details without switching platforms. Resolve billing inquiries faster, reduce friction, and enhance customer satisfaction by combining Zendesk’s powerful ticketing system with Stripe’s secure payment infrastructure.

Frequently asked questions

How does the Zendesk and Stripe integration improve customer support?

By integrating Stripe payment data into Zendesk tickets, support agents can quickly view transaction details, payment statuses, and subscription info, enabling faster and more informed responses to billing-related inquiries.

Is customer payment information secure when using this integration?

Yes. The integration adheres to Stripe’s strict security standards and Zendesk’s compliance protocols, ensuring that sensitive payment data is handled securely and only accessible to authorized support agents.

Can I view subscription and invoice details within Zendesk?

Absolutely. The integration surfaces subscription statuses, invoice histories, and payment attempts directly in the Zendesk interface, giving your team full visibility without needing to log into Stripe separately.

What setup is required to connect Zendesk with Stripe?

Setup is simple: authorize the integration through your Zendesk admin panel by connecting your Stripe account. Once connected, payment data will automatically sync with relevant support tickets.

Does this integration support automated workflows?

Yes, you can create automated triggers and macros in Zendesk that utilize Stripe payment data to streamline processes like payment reminders, refund requests, and subscription upgrades.

Zendesk and Stripe Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zendesk and Stripe?

Frequently asked questions

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