Zoho CRM
Box

Zoho Crm and Box Integration

Seamlessly connect Zoho CRM with Box to streamline your document management and enhance your sales workflow.

Explore Triggers and Actions

New Contact (Instant)
Triggers an event each time a new contact is created in Zoho CRM
New Event (Instant)
Trigger new custom events from Zoho CRM
New Lead (Instant)
Triggers an event each time a new lead is created in Zoho CRM
New or Updated Contact (Instant)
Triggers an event each time a new contact is created or updated in Zoho CRM
New or Updated Lead (Instant)
Triggers an event each time a new lead is created or updated in Zoho CRM
New User
Triggers an event each time a new user is created in Zoho CRM
New Module Entry (Instant)
Trigger new events each time a new module/record is created in Zoho CRM
New or Updated Module Entry (Instant)
Triggers an event each time a module/record is created or edited in Zoho CRM
Updated Module Entry (Instant)
Triggers an event each time a new module/record is updated in Zoho CRM
Get Comments
Fetches comments for a file.
Search Content
Searches for files, folders, web links, and shared files across the users content or across the entire enterprise.
Download File
Downloads a file from Box to your workflow's `/tmp` directory.
Upload a File
Uploads a small file to Box.
Upload File Version
Update a file's content.
Create Box Sign Request
Creates a signature request. This involves preparing a document for signing and sending the signature request to signers.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Zoho Crm and Box?

The Zoho CRM and Box integration empowers your sales and support teams by centralizing customer data and documents in one place. Automatically sync files between Box and Zoho CRM, attach relevant documents to customer records, and collaborate effortlessly without switching platforms. This integration boosts productivity, improves data organization, and accelerates deal closures by ensuring your team has instant access to the right information at the right time.

Connect
Zoho CRM
and
Box
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Zoho CRM and Box integration improve document management?

The integration allows you to link and access Box files directly within Zoho CRM records. This eliminates the need to switch between applications, ensuring all customer-related documents are organized and easily accessible, enhancing collaboration and reducing time spent searching for files.

Can I automatically sync files between Zoho CRM and Box?

Yes, the integration supports automatic syncing of files and attachments between Zoho CRM and Box, ensuring that any updates or new documents are reflected across both platforms in real time.

Is it possible to share Box documents with my team through Zoho CRM?

Absolutely. You can share Box files linked to Zoho CRM records with your team members, enabling seamless collaboration and ensuring everyone stays up to date with the latest customer information.

What are the security features of this integration?

The integration leverages Zoho CRM's and Box's robust security protocols, including data encryption, access controls, and compliance with industry standards, ensuring your customer data and documents remain secure at all times.

How do I set up the Zoho CRM and Box integration?

Setting up the integration is straightforward. Simply connect your Box account within Zoho CRM via the integrations settings, authorize access, and configure your preferences for syncing and document management. Detailed setup guides and support are available to assist you.

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