Zoho CRM and Close Integration

Explore Triggers and Actions

New Contact (Instant)

Triggers an event each time a new contact is created in Zoho CRM

New Event (Instant)

Trigger new custom events from Zoho CRM

New Lead (Instant)

Triggers an event each time a new lead is created in Zoho CRM

New or Updated Contact (Instant)

Triggers an event each time a new contact is created or updated in Zoho CRM

New or Updated Lead (Instant)

Triggers an event each time a new lead is created or updated in Zoho CRM

New User

Triggers an event each time a new user is created in Zoho CRM

New Module Entry (Instant)

Trigger new events each time a new module/record is created in Zoho CRM

New or Updated Module Entry (Instant)

Triggers an event each time a module/record is created or edited in Zoho CRM

Updated Module Entry (Instant)

Triggers an event each time a new module/record is updated in Zoho CRM

Create Lead

Creates a lead.

Custom Action

Makes an arbitrary call to the Close API.

Search Leads

Search leads with a given field and word.

Update Lead

Updates a lead.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zoho Crm and Close?

Our Zoho CRM and Close integration empowers sales teams to synchronize contacts, leads, and deals effortlessly between both platforms. By bridging Zoho CRM’s robust customer management with Close’s powerful communication tools, you can streamline your sales pipeline, reduce manual data entry, and enhance team collaboration. Automate lead updates, track interactions in real-time, and gain a 360-degree view of your customers all in one place.

Frequently asked questions

What data syncs between Zoho CRM and Close?

The integration syncs contacts, leads, deals, and communication activities such as calls and emails, ensuring both platforms have up-to-date customer information.

Is the data sync automatic or manual?

Data synchronization can be set to automatic in real-time or scheduled intervals, depending on your preferences, to keep both systems aligned without manual effort.

Can I customize which fields are synced between Zoho CRM and Close?

Yes, the integration allows you to map and customize fields to ensure that only relevant data is shared between Zoho CRM and Close according to your business needs.

Will this integration help improve sales team productivity?

Absolutely. By eliminating duplicate data entry and providing a unified view of customer interactions, sales reps can focus more on selling and less on administrative tasks.

How secure is the data transfer between Zoho CRM and Close?

We use industry-standard encryption and secure API protocols to ensure that all data transferred between Zoho CRM and Close remains confidential and protected.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zoho Crm and Close?

Frequently asked questions

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