

Seamlessly connect Zoho CRM with Microsoft Entra ID to enhance security and streamline user management.





The integration between Zoho CRM and Microsoft Entra ID enables businesses to unify their customer relationship management with robust identity and access management. By linking Zoho CRM with Microsoft Entra ID, organizations can leverage single sign-on (SSO), automated user provisioning, and enhanced security policies to ensure secure and efficient access to CRM data. This integration simplifies user lifecycle management, reduces administrative overhead, and strengthens compliance with enterprise security standards.


Integrating Zoho CRM with Microsoft Entra ID offers benefits such as single sign-on (SSO) for streamlined access, automated user provisioning and deprovisioning, enhanced security through conditional access policies, and centralized identity management to improve compliance and reduce administrative tasks.
To set up SSO, you need to configure Zoho CRM as an enterprise application within the Microsoft Entra ID portal, upload Zoho's SAML metadata, and assign users or groups who require access. Detailed step-by-step instructions are available in both Zoho and Microsoft documentation to guide you through the process.
Yes, the integration supports automated user provisioning and deprovisioning via SCIM (System for Cross-domain Identity Management), ensuring that user accounts in Zoho CRM are created, updated, or removed automatically based on changes in Microsoft Entra ID.
Absolutely. The integration leverages Microsoft Entra ID’s advanced security features such as multi-factor authentication, conditional access policies, and compliance certifications, ensuring that access to Zoho CRM is secure and meets enterprise security requirements.
The integration can be implemented without disrupting existing users. It is recommended to pilot the integration with a subset of users before full deployment to ensure a smooth transition and address any potential issues.





