Zoho Desk
Asana

Zoho Desk and Asana Integration

Seamlessly connect Zoho Desk and Asana to streamline your customer support and project management workflows.

Explore Triggers and Actions

New Ticket
Trigger new event when a new ticket is created.
Updated Article (Instant)
Trigger new event when an article is updated
New Updated Ticket
Trigger new event when a ticket is updated.
Search Projects
Finds an existing project.
Search Sections
Searches for a section by name within a particular project.
Search Tasks
Searches for a Task by name within a Project.
Get list of user projects
Return list of projects given the user and workspace gid.
Update Task
Updates a specific and existing task.
List Task Stories
List stories (including comments) for a task.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Zoho Desk and Asana?

The Zoho Desk and Asana integration empowers your teams to collaborate effortlessly by syncing support tickets with project tasks. Automatically convert Zoho Desk tickets into Asana tasks, track progress in real-time, and ensure timely resolution of customer issues while keeping your projects on schedule. This integration bridges the gap between customer support and project execution, enhancing productivity and customer satisfaction.

Connect
Zoho Desk
and
Asana
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Zoho Desk and Asana integration provide?

It enables seamless collaboration between support and project teams by syncing tickets and tasks, improving communication, reducing manual data entry, and accelerating issue resolution.

How do I set up the integration between Zoho Desk and Asana?

You can set up the integration by connecting your Zoho Desk and Asana accounts through the integration settings, authorizing access, and configuring rules to sync tickets and tasks based on your workflow needs.

Can I customize which Zoho Desk tickets are synced to Asana?

Yes, the integration allows you to set filters and conditions so only specific tickets, such as those with certain priorities or statuses, are converted into Asana tasks.

Will updates in Asana tasks reflect back in Zoho Desk tickets?

Yes, changes made to tasks in Asana, such as status updates or comments, can be synchronized back to the corresponding Zoho Desk tickets to keep both platforms aligned.

Is this integration suitable for teams of all sizes?

Absolutely. Whether you’re a small startup or a large enterprise, the Zoho Desk and Asana integration scales to fit your team’s collaboration and support needs.

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