Zoho Desk
Google Calendar

Zoho Desk and Google Calendar Integration

Seamlessly connect Zoho Desk with Google Calendar to streamline your support scheduling and boost team productivity.

Explore Triggers and Actions

New Ticket Status Change
Trigger new event when a status ticket is changed.
New Agent
Trigger new event when a new agent is created.
Deleted Article (Instant)
Trigger new event when an article is deleted from the recycle bin
New Account
Trigger new event when a new account is created.
New Article (Instant)
Trigger new event when a new article is created
New Contact
Trigger new event when a new contact is created.
New Ticket Attachment
Trigger new event when a new ticket attachment is created.
New Ticket Comment
Trigger new event when a new ticket comment is created.
New Ticket Message
Trigger new event when a message ticket is created.
Add Attendees To Event
Add attendees to an existing event.
Delete an Event
Delete an event from a Google Calendar.
Retrieve Calendar Details
Retrieve calendar details of a Google Calendar.
Retrieve Event Details
Retrieve event details from Google Calendar.
List Calendars
Retrieve a list of calendars from Google Calendar.
List Events
Retrieve a list of event from the Google Calendar.
Retrieve Free/Busy Calendar Details
Retrieve free/busy calendar details from Google Calendar.
Update Event
Update an event from Google Calendar.
Create Event
Create an event in a Google Calendar.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Zoho Desk and Google Calendar?

The Zoho Desk and Google Calendar integration empowers your support team to effortlessly manage appointments, schedule follow-ups, and track important events directly from your helpdesk. Sync tickets with calendar events, set reminders, and never miss a customer interaction again. This integration ensures your support workflow stays organized and efficient by bridging your customer service platform with your calendar management tool.

Connect
Zoho Desk
and
Google Calendar
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How do I connect Zoho Desk with Google Calendar?

To connect Zoho Desk with Google Calendar, navigate to the integrations section in Zoho Desk settings, select Google Calendar, and authorize access by signing into your Google account. Once connected, you can start syncing events and tickets immediately.

Can I create calendar events directly from Zoho Desk tickets?

Yes, with this integration, you can create Google Calendar events directly from Zoho Desk tickets. This allows you to schedule meetings, follow-ups, or reminders linked to specific customer issues without leaving your helpdesk interface.

Will changes in Google Calendar reflect in Zoho Desk?

Absolutely. Any updates or changes made to synced events in Google Calendar will automatically reflect in Zoho Desk, ensuring your support team stays up-to-date with the latest schedules and appointments.

Is it possible to set reminders for support tickets using Google Calendar?

Yes, you can set reminders for your support tickets by creating calendar events with notifications in Google Calendar. This helps your team stay on top of important deadlines and customer follow-ups.

Is the Zoho Desk and Google Calendar integration secure?

Yes, the integration uses secure OAuth authentication to connect your accounts, ensuring that your data is protected and only accessible by authorized users.

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