Zoho Desk

Google Sheets

Zoho Desk and Google Sheets Integration

Seamlessly sync your Zoho Desk data with Google Sheets to streamline reporting, analysis, and team collaboration.

Get Started See Ayudo in action

Explore Triggers and Actions

New Ticket

Trigger new event when a new ticket is created.

Updated Article (Instant)

Trigger new event when an article is updated

New Updated Ticket

Trigger new event when a ticket is updated.

Delete Worksheet

Delete a specific worksheet.

Find Row

Find one or more rows by a column and value.

Get Cell

Fetch the contents of a specific cell in a spreadsheet.

Get Spreadsheet by ID

Returns the spreadsheet at the given ID.

Get Values in Range

Get all values or values from a range of cells using A1 notation.

Insert an Anchored Note

Insert a note on a spreadsheet cell.

Insert Comment

Insert a comment into a spreadsheet.

List Worksheets

Get a list of all worksheets in a spreadsheet.

Update Cell

Update a cell in a spreadsheet.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zoho Desk and Google Sheets?

The Zoho Desk and Google Sheets integration empowers customer support teams to automatically export tickets, customer details, and performance metrics into Google Sheets. This connection enables real-time data updates, customizable reports, and easy sharing across your organization, helping you make data-driven decisions faster without manual data entry.

Frequently asked questions

How does the Zoho Desk and Google Sheets integration work?

The integration automatically syncs your Zoho Desk ticket data and customer information into Google Sheets, allowing you to view and analyze support metrics in real time without manual exports.

Can I customize which data from Zoho Desk is imported into Google Sheets?

Yes, you can select specific ticket fields, departments, or time frames to tailor the data imported into your Google Sheets for focused reporting.

Is the data sync between Zoho Desk and Google Sheets real-time?

The integration supports scheduled syncs at configurable intervals, ensuring your Google Sheets data stays up to date with your Zoho Desk information.

Do I need technical skills to set up the integration?

No technical expertise is required. The integration features a user-friendly setup process with step-by-step instructions to connect Zoho Desk and Google Sheets quickly.

Can multiple team members access the synced Google Sheets data?

Absolutely. Once the data is in Google Sheets, you can share the spreadsheet with your team to collaborate and analyze customer support data together.

Zoho Desk and Google Sheets Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zoho Desk and Google Sheets?

Frequently asked questions

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