Zoho Desk

Google Sheets

Zoho Desk and Google Sheets Integration

Seamlessly sync your Zoho Desk data with Google Sheets to streamline reporting, analysis, and team collaboration.

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Explore Triggers and Actions

New Ticket Status Change

Trigger new event when a status ticket is changed.

New Agent

Trigger new event when a new agent is created.

Deleted Article (Instant)

Trigger new event when an article is deleted from the recycle bin

New Account

Trigger new event when a new account is created.

New Article (Instant)

Trigger new event when a new article is created

New Contact

Trigger new event when a new contact is created.

New Ticket Attachment

Trigger new event when a new ticket attachment is created.

New Ticket Comment

Trigger new event when a new ticket comment is created.

New Ticket Message

Trigger new event when a message ticket is created.

Update Multiple Rows

Update multiple rows in a spreadsheet defined by a range.

Update Row

Update a row in a spreadsheet.

Upsert Row

Upsert a row of data in a Google Sheet.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zoho Desk and Google Sheets?

The Zoho Desk and Google Sheets integration empowers customer support teams to automatically export tickets, customer details, and performance metrics into Google Sheets. This connection enables real-time data updates, customizable reports, and easy sharing across your organization, helping you make data-driven decisions faster without manual data entry.

Frequently asked questions

How does the Zoho Desk and Google Sheets integration work?

The integration automatically syncs your Zoho Desk ticket data and customer information into Google Sheets, allowing you to view and analyze support metrics in real time without manual exports.

Can I customize which data from Zoho Desk is imported into Google Sheets?

Yes, you can select specific ticket fields, departments, or time frames to tailor the data imported into your Google Sheets for focused reporting.

Is the data sync between Zoho Desk and Google Sheets real-time?

The integration supports scheduled syncs at configurable intervals, ensuring your Google Sheets data stays up to date with your Zoho Desk information.

Do I need technical skills to set up the integration?

No technical expertise is required. The integration features a user-friendly setup process with step-by-step instructions to connect Zoho Desk and Google Sheets quickly.

Can multiple team members access the synced Google Sheets data?

Absolutely. Once the data is in Google Sheets, you can share the spreadsheet with your team to collaborate and analyze customer support data together.

Zoho Desk and Google Sheets Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zoho Desk and Google Sheets?

Frequently asked questions

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