Zoho Desk and LinkedIn Integration

Explore Triggers and Actions

New Ticket Status Change

Trigger new event when a status ticket is changed.

New Agent

Trigger new event when a new agent is created.

Deleted Article (Instant)

Trigger new event when an article is deleted from the recycle bin

New Account

Trigger new event when a new account is created.

New Article (Instant)

Trigger new event when a new article is created

New Contact

Trigger new event when a new contact is created.

New Ticket Attachment

Trigger new event when a new ticket attachment is created.

New Ticket Comment

Trigger new event when a new ticket comment is created.

New Ticket Message

Trigger new event when a message ticket is created.

Get Member's Organization Access Control Information

Gets the organization access control information of the current authenticated member.

Create Comment

Create a comment on a share or user generated content post.

Create Image Post (Organization)

Create an image post on LinkedIn.

Create Image Post (User)

Create an image post on LinkedIn.

Create Like On Share

Creates a like on a share.

Create a Simple Post (Organization)

Create post on LinkedIn using text, URL or article.

Create a Simple Post (User)

Create post on LinkedIn using text, URL or article.

Get Current Member Profile

Gets the profile of the current authenticated member.

Fetch Ad Account

Fetches an individual adAccount given its id.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zoho Desk and Linkedin?

The Zoho Desk and LinkedIn integration empowers your support team to access LinkedIn profiles directly within Zoho Desk tickets. This connection enables personalized customer interactions by providing rich social insights, streamlining communication, and improving issue resolution times. Effortlessly track customer conversations, respond faster, and build stronger relationships by leveraging LinkedIn data alongside your support workflows.

Frequently asked questions

What benefits does integrating Zoho Desk with LinkedIn provide?

Integrating Zoho Desk with LinkedIn allows support agents to view customer LinkedIn profiles within tickets, gain valuable social context, personalize responses, and improve overall customer engagement and satisfaction.

How do I connect my LinkedIn account to Zoho Desk?

You can connect your LinkedIn account through the Zoho Desk integrations settings by authorizing access. This process is secure and straightforward, enabling LinkedIn data to be displayed within your support tickets.

Can I see LinkedIn activity history for my customers in Zoho Desk?

Yes, once integrated, you can view relevant LinkedIn profile information and recent activity to better understand your customers’ professional background and interests directly from the Zoho Desk interface.

Is customer data from LinkedIn stored in Zoho Desk?

No, the integration fetches LinkedIn data in real-time to display within Zoho Desk but does not store or retain customer data beyond what is necessary for the session, ensuring privacy and compliance.

Does this integration support LinkedIn messaging from Zoho Desk?

Currently, the integration allows viewing LinkedIn profiles and insights but does not support sending LinkedIn messages directly from Zoho Desk. Communication should be managed through LinkedIn’s platform.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zoho Desk and Linkedin?

Frequently asked questions

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