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Zoho Desk
LinkedIn

Zoho Desk and Linkedin Integration

Seamlessly connect Zoho Desk with LinkedIn to enhance your customer support and engagement.

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New Ticket
Trigger new event when a new ticket is created.
Updated Article (Instant)
Trigger new event when an article is updated
New Updated Ticket
Trigger new event when a ticket is updated.
Search Organization
Searches for an organization by vanity name or email domain.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Zoho Desk and Linkedin?

The Zoho Desk and LinkedIn integration empowers your support team to access LinkedIn profiles directly within Zoho Desk tickets. This connection enables personalized customer interactions by providing rich social insights, streamlining communication, and improving issue resolution times. Effortlessly track customer conversations, respond faster, and build stronger relationships by leveraging LinkedIn data alongside your support workflows.

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Zoho Desk
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LinkedIn
to streamline your company's workflows, automate tasks, and boost productivity.
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Frequently asked questions

What benefits does integrating Zoho Desk with LinkedIn provide?

Integrating Zoho Desk with LinkedIn allows support agents to view customer LinkedIn profiles within tickets, gain valuable social context, personalize responses, and improve overall customer engagement and satisfaction.

How do I connect my LinkedIn account to Zoho Desk?

You can connect your LinkedIn account through the Zoho Desk integrations settings by authorizing access. This process is secure and straightforward, enabling LinkedIn data to be displayed within your support tickets.

Can I see LinkedIn activity history for my customers in Zoho Desk?

Yes, once integrated, you can view relevant LinkedIn profile information and recent activity to better understand your customers’ professional background and interests directly from the Zoho Desk interface.

Is customer data from LinkedIn stored in Zoho Desk?

No, the integration fetches LinkedIn data in real-time to display within Zoho Desk but does not store or retain customer data beyond what is necessary for the session, ensuring privacy and compliance.

Does this integration support LinkedIn messaging from Zoho Desk?

Currently, the integration allows viewing LinkedIn profiles and insights but does not support sending LinkedIn messages directly from Zoho Desk. Communication should be managed through LinkedIn’s platform.

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