Zoho Desk and Reddit Integration

Explore Triggers and Actions

New Ticket Status Change

Trigger new event when a status ticket is changed.

New Agent

Trigger new event when a new agent is created.

Deleted Article (Instant)

Trigger new event when an article is deleted from the recycle bin

New Account

Trigger new event when a new account is created.

New Article (Instant)

Trigger new event when a new article is created

New Contact

Trigger new event when a new contact is created.

New Ticket Attachment

Trigger new event when a new ticket attachment is created.

New Ticket Comment

Trigger new event when a new ticket comment is created.

New Ticket Message

Trigger new event when a message ticket is created.

List Comments in a Post

List comments for a specific post.

Search Post

Search posts by title.

List Subreddits by Query

List subreddits based on a search criteria.

Submit a Comment

Submit a new comment or reply to a message.

Submit a Post

Create a post to a subreddit.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zoho Desk and Reddit?

The Zoho Desk and Reddit integration empowers your support team to monitor, manage, and respond to Reddit conversations directly within Zoho Desk. Capture relevant Reddit posts and comments as support tickets, engage with your audience in real-time, and enhance your customer service by leveraging the power of Reddit’s vast community—all without leaving your helpdesk platform.

Frequently asked questions

What benefits does integrating Zoho Desk with Reddit provide?

This integration enables you to track customer feedback and issues shared on Reddit, convert them into support tickets, and respond efficiently from Zoho Desk. It helps improve response times, centralize communication, and gain valuable insights from community discussions.

How do I set up the Zoho Desk and Reddit integration?

You can set up the integration by connecting your Reddit account within Zoho Desk's integration settings. Once authorized, configure the subreddits you want to monitor and define rules for ticket creation and notifications.

Can I respond to Reddit posts directly from Zoho Desk?

Yes, the integration allows your support agents to reply to Reddit posts and comments directly from Zoho Desk, ensuring timely and consistent communication without switching platforms.

Is it possible to filter which Reddit content gets converted into tickets?

Absolutely. You can customize filters based on keywords, subreddits, or user mentions to ensure only relevant Reddit conversations are turned into support tickets.

Does this integration support real-time updates from Reddit?

Yes, the integration supports near real-time monitoring of Reddit posts and comments, enabling your team to stay updated and respond promptly to customer inquiries and feedback.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zoho Desk and Reddit?

Frequently asked questions

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