

Seamlessly connect Zoho Desk with your Shopify store to deliver exceptional customer support and streamline your e-commerce operations.





The Zoho Desk and Shopify integration empowers your support team to access Shopify customer and order details directly within Zoho Desk tickets. This unified view helps agents resolve queries faster, personalize support, and improve customer satisfaction. Automate workflows, sync data in real-time, and gain insights into your store’s performance—all from one platform.


It centralizes customer support by displaying Shopify order and customer details inside Zoho Desk tickets, enabling faster issue resolution and personalized service. It also automates workflows and syncs data to reduce manual work.
Simply install the Zoho Desk app from the Shopify App Store and authorize access. Once connected, your Shopify data will be available within Zoho Desk automatically.
Yes, agents can see detailed Shopify order history, customer profiles, and transaction statuses directly inside Zoho Desk tickets, providing context for quicker resolutions.
Absolutely. You can set up automation rules in Zoho Desk triggered by Shopify events, such as new orders or refunds, to streamline your support processes.
Yes, the integration ensures real-time synchronization of customer and order data, keeping your support team up-to-date with the latest information.





