Zoho Desk & SimilarWeb DigitalRank API Integration

Explore Triggers and Actions

New Ticket Status Change

Trigger new event when a status ticket is changed.

New Agent

Trigger new event when a new agent is created.

Deleted Article (Instant)

Trigger new event when an article is deleted from the recycle bin

New Account

Trigger new event when a new account is created.

New Article (Instant)

Trigger new event when a new article is created

New Contact

Trigger new event when a new contact is created.

New Ticket Attachment

Trigger new event when a new ticket attachment is created.

New Ticket Comment

Trigger new event when a new ticket comment is created.

New Ticket Message

Trigger new event when a message ticket is created.

Get Ranked Sites

List the top-ranking websites globally.

Get Subscription Status

Returns the number of monthly data points remaining in your Similarweb account.

Get Website Rank

Retrieves the global rank of a specific website using Similarweb's Digital Rank API.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Zoho Desk and Similarweb Digitalrank Api?

Our integration connects Zoho Desk with SimilarWeb's DigitalRank API to provide customer support teams with instant access to website traffic, ranking, and digital performance data directly within their support tickets. This seamless connection empowers agents to deliver data-driven assistance, prioritize issues based on site impact, and gain a deeper understanding of customer digital presence without leaving the Zoho Desk interface.

Frequently asked questions

What benefits does the Zoho Desk and SimilarWeb DigitalRank API integration offer?

This integration enables support agents to view real-time website ranking and traffic data within Zoho Desk, helping them provide more informed and efficient customer support by understanding the digital footprint of the customer's website.

How do I set up the integration between Zoho Desk and SimilarWeb DigitalRank API?

To set up the integration, you need to connect your Zoho Desk account with your SimilarWeb DigitalRank API credentials through the integration settings. Once authorized, the system will automatically fetch and display website performance data in relevant support tickets.

Which data points from SimilarWeb DigitalRank API are available in Zoho Desk?

Agents can access key metrics such as global and country-specific website rankings, traffic sources, engagement metrics, and digital performance scores directly within Zoho Desk tickets.

Is any coding required to enable this integration?

No coding is required. The integration is designed to be plug-and-play with a simple configuration process accessible through the Zoho Desk admin panel.

Can I customize which SimilarWeb data appears in Zoho Desk?

Yes, you can tailor the data fields displayed in Zoho Desk to focus on the metrics most relevant to your support workflows and customer needs.

Zoho Desk and Similarweb Digitalrank Api Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Zoho Desk and Similarweb Digitalrank Api?

Frequently asked questions

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