Discord

Freshservice

Instant Ticket Creation from Discord

Enhance support responsiveness. Automatically log deleted messages. Streamline ticket management effortlessly.

When this happens...

Message Deleted (Instant)

Trigger new event for each message deleted

automatically do this!

Create Ticket

Create a new ticket.

Get Started See Ayudo in action

Explore Triggers and Actions

Message Deleted (Instant)

Trigger new event for each message deleted

New Command Received (Instant)

Trigger new event for each command posted to one or more channels in a Discord server

New Guild Member (Instant)

Trigger new event for each new member added to a guild

New Message (Instant)

Trigger new event for each message posted to one or more channels in a Discord server

Reaction Added (Instant)

Trigger new event for each reaction added to a message

Create Ticket

Create a new ticket.

Create Solution Article

Create a solution article.

Delete Solution Article

Delete a solution article.

Get Solution Article

Get a solution article by ID.

List Solution Articles

List all solution articles.

Get Ticket

Get a ticket by ID.

List Solution Categories

List all solution categories.

Update Solution Article

Update a solution article.

Update Ticket

Update a ticket.

About the apps

Learn more about

Discord

and

Freshservice

, and how they work together to automate your workflows.

About

Discord

Discord is a leading communication platform designed for creating communities with text, voice, and video capabilities.

Similar integrations

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

Similar integrations

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Why

Discord

+

Freshservice

= Perfect Match

Efficiently managing customer interactions is crucial for top-tier support teams. By integrating Discord with Freshservice, every time a message is deleted in Discord, a new support ticket is automatically generated in Freshservice. This ensures no customer query goes unnoticed and allows support teams to address issues rapidly, making the workflow seamless and effective. The integration not only saves time but also enhances overall customer satisfaction through timely responses.