Microsoft Outlook
Zoho Desk

Quick Ticket Retrieval

Streamline your support process. Instantly search for tickets upon receiving new attachments. Enhance productivity with seamless integration.

When this happens...

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.

-

automatically do this!

Search Ticket
Searches for tickets in your help desk.

Explore Triggers and Actions

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

About the apps

Learn more about

Microsoft Outlook

and

Zoho Desk

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

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Why

Microsoft Outlook

+

Zoho Desk

= Perfect Match

In the fast-paced world of customer support, timely responses are crucial. By connecting Microsoft Outlook with your help desk, you can immediately search for existing tickets as soon as new attachments hit your inbox. This integration minimizes delays, reduces manual effort, and ensures that customer inquiries are resolved swiftly and efficiently, fostering a better customer experience.

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