Microsoft Outlook
Jira

Automate Issue Updates with Attachments

Streamline your support workflow effortlessly. Enhance issue tracking with email attachments. Increase resolution speed significantly.

When this happens...

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.

-

automatically do this!

Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

Explore Triggers and Actions

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Microsoft Outlook

and

Jira

, and how they work together to automate your workflows.

About

Microsoft Outlook

Microsoft Outlook centralizes email and calendars, crucial for support teams to streamline customer communication and enhance service delivery.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Microsoft Outlook

+

Jira

= Perfect Match

Integrating Microsoft Outlook and Jira allows teams to respond quickly to incoming support requests. With this automation, anytime an email with attachments is received, the related issue in Jira is updated automatically. This reduces manual effort, ensures that crucial information is not missed, and accelerates the problem-solving process, leading to higher customer satisfaction and improved operational efficiency.

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