Google Calendar
Freshservice

Streamline Ticket Updates

Automatically sync calendar events with ticket updates. Enhance your team’s responsiveness. Reduce manual work and improve efficiency.

When this happens...

New Calendar Created
Trigger new event when a calendar is created.

-

automatically do this!

Update Ticket
Update a ticket.

Explore Triggers and Actions

New Cancelled Event
Trigger new event when a Google Calendar event is cancelled or deleted
New Ended Event
Trigger new event when a Google Calendar event ends
New Calendar Created
Trigger new event when a calendar is created.
New Event Matching a Search
Trigger new event when a Google Calendar event is created that matches a search
New Upcoming Event Alert
Trigger new event based on a time interval before an upcoming event in the calendar.
New Created or Updated Event (Instant)
Trigger new event when a Google Calendar events is created or updated (does not trigger cancelled events)
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

About the apps

Learn more about

Google Calendar

and

Freshservice

, and how they work together to automate your workflows.

About

Google Calendar

Google Calendar is a smart scheduling tool that helps you plan meetings and events efficiently, providing reminders to keep you organized and informed.

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About

Freshservice

Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.

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Why

Google Calendar

+

Freshservice

= Perfect Match

Connecting Google Calendar with Freshservice allows teams to automate ticket management based on calendar events. When a new calendar is created, the integration instantly updates the corresponding support ticket, ensuring that your team always has the latest information. This eliminates the need for manual ticket adjustments, allowing support staff to focus on resolving issues faster, thus enhancing customer satisfaction and improving workflow efficiency.

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