Aircall

Zoho Desk

Streamline Ticket Updates

Enhance your support workflow. Automatically log call insights. Improve customer satisfaction effortlessly.

When this happens...

New Call Ended

Trigger new event when a call ends

automatically do this!

Add Ticket Comment

Adds a comment to a ticket.

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Explore Triggers and Actions

New Call Ended

Trigger new event when a call ends

New Note Added

Trigger new event when a new note is added to a call

New SMS

Trigger new event when a new SMS is received.

New Number Created

Trigger new event when a number is created

New Tag Added

Trigger new event when a tag is added to a call

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

About the apps

Learn more about

Aircall

and

Zoho Desk

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

Similar integrations

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About

Zoho Desk

Zoho Desk is a robust omnichannel service software essential for efficient customer support, streamlining communication and enhancing service delivery.

Similar integrations

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Why

Aircall

+

Zoho Desk

= Perfect Match

Integrating Aircall with Zoho Desk allows businesses to automate ticket updates based on call activities. When a call ends, relevant information is captured and added as a comment to existing tickets, ensuring that support teams have immediate access to valuable call context. This seamless connection reduces the need for manual input, streamlining the support process while increasing efficiency and accuracy in customer service operations.