Aircall
OpenAI (ChatGPT)

Categorize Call Outputs Automatically

Streamline your call handling process. Enhance categorization with AI precision. Unlock efficiency and improve service quality.

When this happens...

New Call Ended
Trigger new event when a call ends

-

automatically do this!

Classify Items into Categories
Classify items into specific categories using the Chat API.
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Explore Triggers and Actions

Triggers
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Actions
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New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Chat
The Chat API, using the `gpt-3.5-turbo` or `gpt-4` model.
Summarize
Summarizes text using the OpenAI API.
Analyze Image Content
Send a message or question about an image and receive a response.
Cancel Run (Assistants)
Cancels a run that is in progress.
Chat using File Search
Chat with your files knowledge base (vector stores).
Chat using Functions
Chat with your models and allow them to invoke functions. Optionally, you can build and invoke workflows as functions.
Chat with Assistant
Sends a message and generates a response, storing the message history for a continuous conversation.
Chat using Web Search
Chat using the web search tool.
Chat With Responses API
Send a chat via the Responses API, mixing built-in tools and MCP server tools.

About the apps

Learn more about

Aircall

and

OpenAI (ChatGPT)

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

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About

OpenAI (ChatGPT)

OpenAI (ChatGPT) enhances customer support by delivering AI-driven solutions for seamless communication and efficient service operations.

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Why

Aircall

+

OpenAI (ChatGPT)

= Perfect Match

By integrating Aircall with OpenAI's ChatGPT, you can revolutionize how your business handles post-call analysis. The trigger activates once a call ends, allowing AI to assess and categorize conversation items swiftly. This not only minimizes the manual sorting effort but also accelerates response times, leading to an overall boost in operational efficiency while ensuring that customer inquiries are handled appropriately and effectively.

Popular App Usecases

Streamlined Ticket Updates
Automatically update tickets after each call ends.
Automatically Update Customer Profiles
Seamlessly update customer records after calls end.
Streamline Task Discovery Post-Call
Automatically retrieve task details after every call ends.
Seamless Call Contact Discovery
Instantly find contacts after calls end for improved follow-up.
Streamline Ticket Updates
Automatically comment on tickets after calls end.
Call Completion Item Update
Automatically refresh item names after calls end.
Streamlined Ticket Updates
Automatically update tickets after calls end.
Automate Task Creation from Calls
Effortlessly add tasks based on call completions.
Integrate Calls with Accounts
Automatically link new call contacts to your account for better organization.

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

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