Aircall

Jira

Automate Issue Creation from Calls

Enhance your issue tracking efficiency. Transform call insights into actionable tasks. Streamline support workflows effortlessly.

When this happens...

New Call Ended

Trigger new event when a call ends

automatically do this!

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

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Explore Triggers and Actions

New Call Ended

Trigger new event when a call ends

New Note Added

Trigger new event when a new note is added to a call

New SMS

Trigger new event when a new SMS is received.

New Number Created

Trigger new event when a number is created

New Tag Added

Trigger new event when a tag is added to a call

Get Task

Gets the status of a long-running asynchronous task,

Get All Projects

Gets metadata on all projects,

Get Issue

Gets the details for an issue.

Get Transitions

Gets either all transitions or a transition that can be performed by the user on an issue, based on the issue's status,

Get User

Gets details of user,

Get Users

Gets details of a list of users.

List Issue Comments

Lists all comments for an issue,

Search Issues with JQL

Search for issues using JQL (Jira Query Language).

Transition Issue

Performs an issue transition and, if the transition has a screen, updates the fields from the transition screen,

About the apps

Learn more about

Aircall

and

Jira

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

Similar integrations

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

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Why

Aircall

+

Jira

= Perfect Match

Integrating Aircall with Jira enables teams to automatically create issues whenever a call ends. This automation drastically reduces the time spent on manual entry while ensuring no critical information gets lost. By streamlining the process, customer support teams can enhance operational efficiency, improve response times, and focus more on resolving issues rather than logging them. Experience seamless collaboration between your communication and project management tools.