Enhance support efficiency. Automatically generate tickets from call events. Focus on faster resolutions.
When this happens...
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automatically do this!
Learn more about
Aircall
and
Freshservice
, and how they work together to automate your workflows.
Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.
Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.
Integrating Aircall with Freshservice allows teams to streamline their support processes by automatically creating tickets when calls end. This minimizes manual entry, reducing the chances of errors and ensuring that no customer query goes unattended. By leveraging this automation, support staff can focus more on resolving issues and less on administrative tasks, greatly enhancing overall productivity and customer satisfaction.
