Streamline ticketing after calls. Improve response times effortlessly. Elevate your customer support experience.
When this happens...
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automatically do this!
Learn more about
Aircall
and
Freshservice
, and how they work together to automate your workflows.
Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.
Freshservice is a cloud-based IT Service Management solution, designed to simplify IT operations and enhance service delivery.
Integrate Aircall with Freshservice to automate ticket creation. By setting the 'New Call Ended' trigger, you can efficiently generate a support ticket with essential details from the call. This minimizes manual input, allowing your support team to focus on resolving issues faster while enhancing overall customer satisfaction. It's a seamless way to ensure every call is accounted for in your support workflow, bridging communication and ticketing for better insights and management.
