Aircall
Jira

Post-Call Issue Identification

Streamline your support workflow. Instantly gather insights after each call. Enhance issue resolution efficiency.

When this happens...

New Call Ended
Trigger new event when a call ends

-

automatically do this!

Search Issues with JQL
Search for issues using JQL (Jira Query Language).

Explore Triggers and Actions

New Call Ended
Trigger new event when a call ends
New Note Added
Trigger new event when a new note is added to a call
New SMS
Trigger new event when a new SMS is received.
New Number Created
Trigger new event when a number is created
New Tag Added
Trigger new event when a tag is added to a call
Update Comment
Updates a comment,
Update Issue
Updates an issue. A transition may be applied and issue properties updated as part of the edit,

About the apps

Learn more about

Aircall

and

Jira

, and how they work together to automate your workflows.

About

Aircall

Aircall is a versatile call center software designed to empower customer-centric teams, streamlining communication for better service.

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About

Jira

Jira is the leading agile project management tool that empowers teams to effectively plan, track, and support software development with confidence and precision.

Similar integrations
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Why

Aircall

+

Jira

= Perfect Match

By integrating Aircall with Jira, you can streamline your customer support process effectively. When a call ends, this integration prompts a search for issues using JQL, ensuring that all pertinent problems are identified swiftly. This proactive approach not only reduces manual data entry but also significantly accelerates the resolution process, allowing your team to focus on delivering exceptional service rather than managing workflows.

Built by folks who built